LISTEN: Town Talk/Spotsylvania Department of Social Services

Melonie Barrow, Leah Nelson, and Amy Swift join us to break down the Children’s Services Act—what it is, who it serves, and how it provides life-changing support for families in crisis.


They explain how the Family Assessment and Planning Team (FAPT) and the Community Policy and Management Team (CPMT) work behind the scenes to coordinate services for children with behavioral, emotional, or special educational needs. These may be long titles, they note, but each team plays a critical role in bringing agencies together, reducing barriers, and ensuring families aren’t navigating complex systems alone.

At its core, they say, CSA is a partnership model: careful planning meets real compassion, helping families access counseling, educational support, crisis stabilization, and other key resources—often at the moment they need it most.

Families seeking guidance or wanting to learn more can contact the Spotsylvania CSA office at spotsylvaniacsa@dss.virginia.gov.